Refund and Cancellation Policy

Effective date: 23 October 2026 Last updated: 23 October 2026

PracticeBuds is operated by IDEARIO MAXIV VENTURES PRIVATE LIMITED (CIN: U85500HR2026PTC151977), a private limited company incorporated in India, with its registered office at House No. 499, Sector 31, Gurgaon, Haryana 122001, India ("PracticeBuds", "we", "us").

This page explains what happens when a free trial ends, how to stop a membership, and how to ask for a refund. It sits alongside our Terms of Use, which control if anything here is unclear.

1. The short version

  • Your membership runs until the end of the period you paid for. After that, your account goes back to Free access.
  • Free trials cost nothing and end by themselves.
  • If a payment renews automatically, you can cancel within 7 days of the renewal and get a refund.
  • For any other refund, email contact@practicebuds.com. Asking within 14 days of paying gives you the best chance.

2. Free trial

We may offer new members a free trial of Premium. A trial is free, so there is nothing to refund. When it ends, your account goes back to Free access and keeps working. A trial is limited to one per person.

3. Cancelling

Your membership runs until the end of the period you paid for. After that, your account goes back to Free access unless you buy another period. We will tell you before your access is due to end.

If your membership ever renews automatically, you can cancel it at any time from your account or by emailing contact@practicebuds.com. Cancelling stops future charges, and you keep Premium until the end of the period you have already paid for. If you cancel within 7 days of a renewal, we will refund that renewal payment.

If you want to stop using PracticeBuds altogether, you can delete your account from within the product. Deleting your account removes your records as described in our Privacy Policy. It does not by itself earn a refund for a period you have already paid for. If you also want a refund, ask first (see Section 4), then delete your account.

4. Refunds

We read every refund request and decide each one fairly. These are the cases we will normally approve:

  • You were charged twice for the same period.
  • You were charged but your membership did not activate, and we cannot fix it within a few days.
  • A mistaken purchase, reported within 14 days of payment and before you have made heavy use of Premium downloads.
  • Anything the law requires us to refund.

Later requests, or requests after substantial use, are harder to approve. We still read them. We may offer a partial refund or an extension instead of a full refund when that fits better.

4.1 How to ask

Email contact@practicebuds.com with:

  1. The email address on your PracticeBuds account.
  2. The date and amount of the payment.
  3. The payment reference from your receipt or bank statement, if you have it.
  4. A line or two on what went wrong.

We reply within 3 business days.

4.2 How refunds are paid

An approved refund goes back to the same payment method, in the same currency you paid in. We start it within 5 business days of approving it. Your bank or card issuer may take a further 5 to 7 business days to show it. If your bank charged conversion or card fees, those are set by your bank and we cannot refund them.

5. Failed and duplicate payments

If money left your account but the payment shows as failed, the payment processor normally returns it within 5 to 7 business days. If it has not arrived after that, email us with the payment reference and we will help trace it.

Payments are handled by third-party payment processors. Customers in India are billed through Razorpay. We never see or store your full card or UPI details.

6. Complimentary and promotional access

Access we give you free or at a discount, such as teacher, partner or promotional access, has no cash value and cannot be refunded.

7. Changes to this policy

If we change this policy, we will update the date at the top of this page. A change applies to payments made after it and does not reduce what you were promised when you paid.

8. Contact

Email: contact@practicebuds.com Subject: Refund request IDEARIO MAXIV VENTURES PRIVATE LIMITED House No. 499, Sector 31, Gurgaon, Haryana 122001, India